From France : 0 810 815 819*
From Abroad : +33 1 55 69 74 54**
press 1 and then 3
Or request a call back from us
How to open a bank account in France ?
* Cost of a local call from a fixed-line phone in France.
** Cost of a call from abroad.
(1) See rates
Logging on to hsbc.fr Ma banque en ligne saves you time, thanks to a pack of features that make everyday banking easier.
Open an account at HSBC and get free access (1) to our Internet banking services. Your security number and password will be automatically mailed separately to your home within days of opening your account.
Once you have received your security number and password, click on 'LOG IN' to access Ma banque en ligne in complete security.
You can personalise your password. For greater security, don't forget to change it when logging on for the first time, then at regular intervals afterwards.
• View all your finances at once using the mini-statement of your account balances
• View your account activity daily (2), along with a record of your account activity for the last three months
• Keep track of your pending transactions, including bankcard balances, pending transfers, pending market orders, and so on
• Search account activity, account credits or debits, by value date, transaction date or type of operation
• Place market ordersand buy or sell mutual funds (3)(4)
• Transfer funds to an external account (adding bank details requires to fill a one time security code that will be sent by text message(7) to your mobile phone or communicate by an Interactive Voice Response on your personal or professionnal landline)
• Order chequebooks, sent to your home (4) or the branch of your choice
• Print out your bank identity slips
• Keep track of your loans and investments: mortgage loans, personal loans, securities accounts, Home Savings Plan (PEA), your tax-free Livret de Développement Durable (LDD) accounts, savings accounts and so on
• Manage your Libertel credit facility: repayment and use of credit
• Keep track of the valuation of your securities portfolio
• View stock quotes
• View the main market indexes
• Buy or sell securities (stocks or mutual funds)
• Manage your insurance contracts online: online viewing, deposits and switching between funds(5)
You can subscribe to or reserve certain products online from the comfort of your home, in just a few clicks.
If you lose or forget your security number and/or password, contact us now to access Ma banque en ligne. We will mail them to you fast and free of charge.
Print or download all information viewed in the format of your choice (OFX, QIF, MS Word, MS Excel).
(1) Excluding internet service charges
(2) Subject to the recording of pending transactions
(3) For customers who already have a securities account
(4) See rates
(5) HSBC ASSURANCES VIE (FRANCE) (company governed by the French Insurance Code) policies concerned: Abondance, Abondance 2, HSBC Essentiel, HSBC Evolution Patrimoine Vie, HSBC Evolution Patrimoine Capitalisation, Elysées Opportunités, HSBC Stratégie Patrimoine Vie, HSBC Stratégie Patrimoine Capitalisation, Multi Epargne Vie, Multi Epargne Vie 2, ERISA Sélection and ERISA Sélection 2 (policies taken out through HSBC France and its subsidiaries). PLAN ELYSEES RETRAITE PATRIMOINE is a retirement savings plan underwritten by Vernet Retraite (non-profit association No. 04/1397 governed by the Law of July 1, 1901 and by Law n°2003-775 of August 21, 2003). Subject to policy terms and conditions, as well as special regulations governing online insurance transactions
(6) Group insurance policy taken out by HSBC France with HSBC ASSURANCES IARD (FRANCE), a company governed by the French Insurance Code
(7) The customer is responsible for subscription fees and any possible charges established by the mobile telephone provider for receiving text message while aboard
* These services are not available at all HSBC branches. Contact your advisor to find out more.