With HSBC, viewing your accounts and making transactions online is free and automatic - no subscription is required⁽¹⁾. For useful information about using the Internet, take a look at our security guide.

 Ma banque en ligne (Internet banking)

To log in to our Internet banking services (online, mobile internet connection, telephone, minitel) you need a user ID and password. These two codes are strictly personal and you will need them every time you log in.

Have you forgotten your security codes? Do you want to receive them for the first time?

Contact us on 0 810 68 68 68⁽²⁾ from Monday to Friday from 8.00am to 10pm, and on Saturdays from 9.00am to 5.30pm.

Or request a free, immediate callback:   

Once your request has been received, your codes will be sent to you by post, free of charge.

 Compte Epargne Direct (Direct Savings Account)

For any questions about logging in to your Compte Epargne Direct, contact us by telephone on 0 810 00 36 86⁽²⁾ from Mondays to Fridays from 8.30am to 7.00pm.

 Mes comptes internationaux

If you have signed up for the "Mes comptes internationaux" offer, view the dedicated help section (your Internet navigator must be formatted in english in order to access the help section in english).

(1) Excluding Internet service charges. (2) Cost of a local call in France from a landline phone.