HSBC France

Rules and Regulations

All the pages translated into English on the site are for your information only.
Only the French version of the web site apply from a legal perspective.

Rules and Regulations

You are currently logged onto the website, owned by HSBC France, a public limited company with share capital of €337,189,135 (as of 31/12/2012).

  • HSBC has been authorised as a credit institution and investment services provider by the European Central Bank (Sonnemannstrasse 22, 60314 Frankfurt am Main, Germany) and is controlled by this same authority as well as the French Prudential Control and Resolution Authority (Autorité de Contrôle Prudentiel et de Résolution, 61 rue Taitbout, 75009 Paris) and the Financial Markets Authority (Autorité des marchés financiers, 17 Place de la Bourse, 75002 Paris).
  • For stock-market transactions, HSBC France acts as custodian and agent for third parties.

    HSBC France is authorised to perform the following investment services:
    - receiving and transmitting orders on behalf of third parties,
    - order execution on behalf of third parties,
    - capital investment,
    - and the related securities custody for third parties.

    Trading orders for the French stock exchange are executed by Natixis Equity Markets.

  • For insurance activities, HSBC France also acts as an insurance broker registered with the French Organisation for the Registration of Insurance Brokers (Organisme pour le Registre des Intermédiaires en Assurance – under no. 07 005 894. HSBC Assurances Vie (France), a company regulated by the Insurance Code, is part of the HSBC Group in France.
  • Registered office :103, avenue des Champs-Elysées, 75008 Paris

  • SIREN number: 775 670 284 RCS Paris

  • Individual identification number (VAT): FR 70775670284

  • Telephone number:
    - 0 810 246 810 (€0.09 per call plus call charges) for personal banking customers, 8.30 am to 7.00 pm Monday to Friday and 9.00 am to 5.30 pm Saturday
    - 0 810 686 868 (€0.095 per call plus call charges) for business banking customers, 8.30 am to 7.00 pm Monday to Friday and 9.00 am to 5.30 pm Saturday.

  • email :

  • Publication Manager: Samir ASSAF

  • Hosting companies (01 41 02 40 00):
    - HSBC Holdings, 8 Canada Square, London E14 5HQ
    - Telecom Italia, Data Center Vitry, 29 Rue Edith Cavell, 94400 Vitry sur Seine
    - Easynet France - 69, rue Beaubourg - 75003 PARIS

HSBC France also acts as an insurance broker registered with the French Organisation for the Registration of Insurance Brokers (Organisme pour le Registre des Intermédiaires en Assurance – see the website for more information) under no. 07 005 894. HSBC Assurances Vie (France), a company regulated by the Insurance Code, is part of the HSBC Group in France.

Website terms and conditions

This website is subject to French law.

The use of this site is subject to these terms and conditions and to the applicable law.

Files, information and offers published on this website are intended for french residents only.

Non-French residents who use the website bear sole responsibility for accessing the various webpages.

Please be informed that all content on this website is protected by intellectual property laws.

The Site is primarily intended for those who access it from within France. Because of this we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries, or is appropriate for use, in other places. You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside France.


  • All works featured on the website, including images, text, graphics, photographs and downloadable documents are protected by intellectual property laws.
  • Photo credits: the photographs used in the Asset Management section of the website are reproduced by kind permission of Ligne Roset.
  • Any reproduction and/or representation of this website in whole or in part, on any medium whatsoever, is therefore strictly prohibited without the prior written consent of the Publication Manager.

Information provided by users

  • Confidentiality and integrity

    "Ma banque en ligne" (My Online Bank) and Elys PC are 100% secured. To find out more, visit our section on security.
    Outside a secure environment such as "Ma banque en ligne" or Elys PC, the confidentiality and integrity of information online is not guaranteed.

    - Both the content and source of messages that you send us over the internet could be intercepted and/or altered
    - Since personal information is not protected online, we recommend that you send this to us by post.
  • Personal details

    While you are using this website, you will be asked to provide us with personal details (e.g. your name and address, marital status, occupation, financial situation, connection data) that may be processed electronically.

    In this case, you have the right to access, amend, delete and correct your details under the French Data Protection Act (Law No. 78-17 of 6 January 1978) by contacting the Editor-in-Chief or by writing to HSBC France, Customer Experience Department, Customer Relations, 103, avenue des Champs Elysées, 75008 Paris.

    To find out more, visit the HSBC Data Protection section of the Legal Information page on the HSBC France website.
  • Non-personal information

    Any non-personal information that you send or publish on the website (by email, fax or letter) may be used by HSBC for any purpose, whether commercial or non-commercial, and in particular may be reproduced, disclosed or transmitted via any known or future medium.

Hyperlinks and viruses

You are reminded that HSBC has no control over, or responsibility for, links to external websites created with or without its knowledge, nor the content of such websites or their security. Accordingly, you agree that any decision to access other websites via a hyperlink is done at your own risk and peril. Consequently, HSBC may not be held liable for any direct or indirect loss resulting from your accessing another website via a hyperlink, browsing such other site, using information obtained via such hyperlinks and/or contracts entered into on the basis of such hyperlinks or the information they are used to obtain.

In general, it is your responsibility to take the necessary precautions to ensure that the website you access does not contain viruses or any other destructive element.

Under no circumstances may HSBC be held liable for direct or indirect losses resulting from the use of its website or other sites linked thereto.

Creating a link to this website in any form whatsoever, concerning in whole or in part the information contained on the website, is subject to the prior written permission of HSBC.

Information on cookies

We use cookies on our website to give you the best possible browsing experience.

Cookies allow you to log into online banking, save your login preferences, apply for products and services online, and use our financial tools.

More information is available in the “Managing cookies” section on the website

Website use

After you log in, you can send trading and transfer orders, and access financial information. We would like to remind you that:

  • You may only rely upon account statements, portfolio statements or periodic transaction advice sent by post or made available on the website in electronic format as part of a specific subscription. Other information available in online banking (e.g. credit card statement, portfolio statement, etc.) is purely intended as a guide. HSBC France may not be held liable for any incomplete or inaccurate information.

    For stock market transactions, HSBC France acts as custodian and agent for third parties.
  • Any economic, financial or stock market information given to customers is purely intended as a guide. HSBC is not liable for customer use of such information. This information is of a general nature and may not apply to the individual circumstances of users. Under no circumstances does such information constitute professional or legal advice. This information is liable to change at any time. HSBC makes every effort to publish accurate and up-to-date information. However, under no circumstances may HSBC be held liable for any errors or omissions contained on this website, for the obsolescence of the information, or for any potential consequences of the same for users.
  • In the event of a dispute between the customer and the telecommunications service provider or any other operator or intermediary, or in the event of a malfunctioning of the customer’s computer or mode of access, the internet or internet access, for any cause or reason whatsoever, HSBC France may not be held liable for any resulting difficulties in the transmission and routing of the customer’s instructions within the normal time (e.g. trading orders, transfer orders, etc.)
  • Customers wishing to place online trading orders – particularly on Euronext markets – must be fully aware of the functioning and mechanisms of the markets on which their orders are placed. The customer declares that he/she knows and accepts the risks inherent in transactions executed on such markets, particularly regarding their speculative nature or any shortage of liquidity. By receiving, transmitting and executing customer orders, HSBC France in no way endorses such orders, which shall remain the sole responsibility of the customer. However, if the customer wants to trade in securities but is not familiar with those securities or does not fully understand the risk, it is recommended that, prior to placing the order, the customer carefully reads all the documentation available online and requests any additional information from HSBC France directly from his or her branch or from the Customer Relations Centre and, if necessary, asks for any relevant literature.

Before investing in a French or foreign mutual funds, the customer must carefully read the French version of the Key Investor Information Document (KIID) and its prospectus. These are regulatory documents authorised by the French Financial Markets Authority (AMF) or the authority in the country of origin of the mutual funds, available from HSBC branches or from the website at Before deciding to invest, customers must satisfy themselves that the product concerned is suitable for their financial situation, investment objectives, risk tolerance and regulations to which they are subject (and particularly any local legislation that may apply). We advise customers to speak to their financial advisor for advice on investment decisions.

Information on suppliers

Certain information on the website originates from companies specialising in the provision of financial or stock market data supply (the “suppliers”). The data are provided for information only and do not constitute a solicitation to buy or sell. The customer is solely responsible for the use of such information.

Under no circumstances may HSBC France or its suppliers be held liable for any errors or omissions contained on this website, the obsolescence of the information or the decisions taken by customers on the basis of such information and any financial losses incurred by them.

The information received from suppliers, like all information found on the HSBC France website, is protected by national and/or international intellectual property and copyright laws.

Any reproduction and/or representation of this website in whole or in part, on any medium whatsoever, is therefore strictly prohibited without the prior written consent of the supplier concerned.

The share prices are transmitted by Six Financial.

Euronext Paris, Brussels and Amsterdam prices and the LSE, Dow Jones, Nasdaq and Nikkei indices are:

- in real time for customers

Note: The latest prices shown on the portfolio information page are the previous day’s closing prices.

The contents are provided by the following suppliers:

Cercle Finance: market commentaries, currency and interest rate commentaries, economic news, companies, securities transactions, economic statistics, corporate calendars, brokers’ share recommendations

Six Financial: market commentaries, economic/financial news, general news, technology, company news, securities transactions, brokers’ share recommendations, broker consensus

Trading Central: Chartists’ recommendations

IT Finance: charting solutions

Cofisem: company profiles

AFP: General news

Trading Central: warrant decision-making tool

Customers are reminded that:
- the intellectual property rights on stock market databases are held by Euronext, the software that allows IT Finance to display the data in graph format.

You acknowledge that in no way does your use of the site imply any transfer to you of any intellectual property rights.


The website content does not constitute a solicitation or recommendation to buy or sell or to execute any other transaction whatsoever. You should always bear in mind that:

  1. The value of investments and any income from them can go down as well as up. You might not get back the full amount originally invested.
  2. Past performance is not necessarily a reliable indicator of future returns.
  3. Exchange rates may affect the value of investments.
  4. Tax regimes are subject to change. The customer is solely responsible for evaluating these.
  5. All investments in financial instruments carry a certain degree of risk.
  6. We recommend that you obtain information from a variety of sources before deciding whether to invest.

The HSBC France website does not give financial or stock market advice. In no way does it encourage the buying or selling of securities or financial products. The data available on the website are for information only and are not intended to encourage or discourage financial transactions. You are solely responsible for how you use the information provided.


To protect the interests of their customers, to prevent fraud and money laundering and to ensure the long-term security of the financial system, the regulators have imposed an obligation on banks to know their customers and perform enhanced due diligence. To comply with the new requirements and given its global reach, HSBC applies stringent control and security standards.

Under the Foreign Account Tax Compliance Act (FATCA), a new US regulation that imposes certain obligations on non-US banks for customers who are “US Persons”, HSBC will shortly be required to contact customers potentially affected by its implementation.

Visit our FAQ section for answers to any questions you might have about the new rules.