Contact us

Whatever your query is about,
there are many options to contact HSBC:

Call our Service Centre

If you need any information on our products
and services, you can call our Service Centre.

Monday to Friday from 8.00am to 10.00pm
Saturday from 9.00am to 5.30pm.

0 810 246 810 (Service 0,09 € / appel + prix appel)

Contact us by e-mail

You can also contact us by e-mail



Customer Feedback

We are committed to providing you with a first-class service and the best customer experience possible. So, if for any reason you are not entirely satisfied with any aspect of our service, there are many ways you can express your concerns with us. We suggest that you start with your local HSBC representative or you can call our free line :

0 810 215 915 (Service 0,09 € / appel + prix appel)

* Dial +33 810 246 810 from abroad.
** Dial +33 800 215 915 from abroad.
This e-mail service is for general guidance only and for security reasons we cannot deal with enquiries regarding customer accounts via this e-mail address.

In accordance with French data protection law no. 78-17 of 6th January 1978, as amended, we inform you that you must enter the personal data requested above. This data will be processed by HSBC France, and persons who enter their personal data accept this. We may disclose your personal data to third parties, notably to comply with legal or regulatory requirements or for sales or marketing purposes. You have the right to access data held about you by contacting HSBC France (Quality Control Department - 103 Avenue des Champs Elysées - 75419 PARIS Cedex 08), to request that this data be rectified where applicable, and to request that your data not be used for canvassing and marketing purposes.