HSBC France


HSBC Advance

Call 0 810 180 180* (service charge € 0,09 per call + cost of a call)

Your personal Relationship Manager in branch or over the phone

You choose the relationship that suits your lifestyle.

Dedicated telephone banking service : 0 810 180 180 (Service 0,09 € / appel + prix appel)

  • All your day-to-day banking (from 8am to 7pm Monday to Friday and from 9am to 5.30pm on Saturdays).
  • Direct access to HSBC Advance Customer Service and your personal Relationship Manager.

A direct banking service available 24-hours a day, wherever you are.

Access our telephone banking services: view and manage your accounts, stop payment on your bankcard, make an appointment at a branch, etc.

Secure Internet banking services

Benefit from online banking services so you can view and manage your accounts at any time:

  • Subscription-free access(1) to HSBC's online banking website from your computer or mobile phone via
  • You will receive your security number and password by post within days of opening your account.

Most transactions on your accounts, securities portfolios and life insurance contracts are free or available at preferential rates*.

  • You can subscribe to some products online.
  • Benefit from the e-statements service free of charge(2), providing access to your account statements through your personal banking page.

HSBC Advance Direct , the 100% accessible, 100% direct agency

As an HSBC Advance customer, you choose how you bank: through your local branch or via our HSBC Advance Remote services.

  • A direct relationship: your personal advisor will answer your questions over the phone or by email. You can get hold of your advisor easily.
  • A personal advisor who will help you manage your accounts, answer your questions and guide you in your plans.
  • Extended opening times: your branch is open all day from 8.00am to 7pm Monday to Friday, and from 9.00am to 5.30pm on Saturdays .
  • Guaranteed high-quality service from our team of experienced and proactive advisors.

* Dial +33 810 180 180 from abroad.
(1) Excluding internet service charges

(2) E-statement enrolment is open to any adult customer who is sound of mind, has access to My Online Banking and receives monthly account statements. Customers who receive daily or biweekly statements must switch to monthly statements before they can sign up for the e-statement service. You may switch back to paper statements up to three times at no charge by contacting your branch. You may sign up for e-statements * for the following accounts and services: Deposit account, Deferred debit card, Livret A (Savings Account), Le Livret HSBC 2A (Savings Account), Livret HSBC Epargne (Savings Account), Livret de Développement Durable et Solidaire (LDDS – Savings Account), Le Compte Sur Livret (CSL – Interest-Bearing Account), Livret d'Epargne Populaire (LEP – Savings Account), Compte Epargne Logement (CEL – Home Savings), Plan d'Epargne Logement (PEL – Home Savings), compte Bleu et Or (Savings Account), Livret Jeune (Savings Account), compte Affaires (Business Account), compte Elysées Conseils (Investment Account), Plan d'Epargne en Actions (cash accounts) (PEA –Investment Account).

To apply call 0 810 180 180* (service charge € 0,09 per call + cost of a call) or

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To benefit from HSBC Advance, you simply need to:

  • Hold an HSBC Hexagone(1) account or a Visa Premier / Gold MasterCard payment card.
  • and

  • Have your monthly income of € 2,500 or more for individual accounts or € 3,500 for joint accounts domiciled into your HSBC France account.

You may also be offered HSBC Advance thanks to the terms of our existing relationship.

(1) Subject to the terms of the contract information notice. Current fees for the HSBC Hexagone account and a Visa payment card are available from your local branch.