HSBC France

Security

In-branch security

For everyone's security, we follow in-branch security rules.

For your security and that of HSBC France employees, proof of your identity will be required at the security door before entering the branch.

It will only take a few moments to verify your identity to allow you to enter the branch.

The Customer Relations Centre can offer you appointments in-branch at your convenience.

Good to know:
Contact the Customer Relations Centre on:
- 0 810 246 810* (service 0,09 € / appel + prix appel) if you are a Personal customer
- 0 810 83 84 85** ( € 0,05 per minute + cost of a call) if you are a Business or Association customer.

* Dial +33 8 92 68 32 08 from abroad.
** Dial +33 810 83 84 85 from abroad.

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5 recommandations pour garantir une sécurité efficace :

  1. Ne communiquez jamais vos codes par e-mail ou téléphone.
  2. Déconnectez-vous après avoir consulté vos comptes sur Internet.
  3. Conservez votre identifiant et votre code secret de Banque à Distance séparément.
  4. Mémorisez le code confidentiel de votre carte bancaire.