HSBC France

Security

Your cheque book

Secure storage of cheque books

  • Write down and keep the serial numbers of blank cheques
    as soon as you receive your cheque book.
  • Limit the number of cheque books you have.
  • Keep your cheque books in a safe place.
  • Choose to have your cheque books sent to your home by recorded delivery
    or pick them up at your branch.
  • Don't hesitate to contact your branch if your cheque book is late arriving.
  • Don't sign blank cheques in advance.

Write your cheques with care for greater security

  • Use a pen with ink that can't be erased easily.
  • Don't leave any space in front of amounts in figures or in words.
  • Limit spaces between numbers and between words.
  • Draw a single line after the amount and the name of the beneficiary.
  • Don't cross anything out or write over anything.
  • Don't alter any of the information written on the cheque.
  • If the cheque has been filled in by machine, only sign it after you have double
    checked that the details filled in are correct.

Maximum protection when you pay by cheque

  • Write the details of the issued cheque on your cheque book stub.
  • Protect your cheque when sending it in the post by making sure you can't see through the envelope used.
  • Choose unmarked and discreet envelopes.
  • Voluntarily and willingly provide the beneficiary of your payment with proof of your identity (Art. L131-15 of the Monetary and Financial Code). Making this simple act a habit will help to provide better protection against fraudulent use of cheques.

In the event of loss, theft or fraudulent use

Contact your branch immediately or the National Lost and Stolen Cheques
Call Centre, 24/7, by telephone on  08 92 68 32 08* (service 0,09 € / appel + prix appel)

Protect yourself against the loss or theft of your payment methods: we recommend you take out HSBC Volassur(1) insurance to cover the theft of payment methods


Manage your cash simply and securely: make cheque deposits, cash payments and cash withdrawals using your credit card at ATMs in-branch.

* Dial +33 8 92 68 32 08 from abroad.
** Dial +33 810 83 84 85 from abroad.
(1) Within the provisions of the information notice. Insurance contract underwritten by HSBC Assurances Iard France, a company regulated by the insurance code.

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5 recommandations pour garantir une sécurité efficace :

  1. Ne communiquez jamais vos codes par e-mail ou téléphone.
  2. Déconnectez-vous après avoir consulté vos comptes sur Internet.
  3. Conservez votre identifiant et votre code secret de Banque à Distance séparément.
  4. Mémorisez le code confidentiel de votre carte bancaire.