Manage your accounts, wherever you are
Discover the easy way to access and manage your accounts, at home, at work or travelling, in France and overseas.

My Online bank
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Free(1)
Available to all HSBC customers in France
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Safe
Protected by your HSBC Secure Key
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Convenient
Manage all your day-to-day banking
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Affordable
Save on selected services
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Accessible
Apply online for many products and services

Personnal Economy app
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Free
Download from the App Store, Google Play or by logging on to 'Ma Banque en Ligne' (My online bank).
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Clear
Keep track of your personal budget
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Simple
See all your accounts in one place
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Easy
Review your transactions by category

Mobile Banking app
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Free
Available to all HSBC customers in France with iPhone or Android
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Safe
Protected by your HSBC Secure Key
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Convenient
Manage all your day-to-day banking
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Handy
Find your nearest HSBC branch or ATM

Phone banking
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Free
Available to all HSBC customers
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Secure
Protected by your 11-digit Remote Banking ID and 5-digit secret code
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Flexible
Easy account management on the move
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Available 24/7
For all your day-to-day banking services
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Personal
Bank advisers available six days a week

Secure messaging
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Free
Available to all HSBC customers
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Safe
Protected by your HSBC Secure Key
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Available 24/7(1)
Send and receive secure messages when you want
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Informed
Get alerts when you have a new message

Cash machines
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Free
Available to HSBC customers in France with a bank card
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Safe
Secure access with bank card and PIN
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Make withdrawals
Get Euros from any ATM in the Euro area
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Make deposits
Pay in cash or cheques without the queues
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Convenient
Manage all your day-to-day banking

Online transfers
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Free
For HSBC Continental Europe customers making transfers in France. For international transfers see rates
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Safe
Securely add new beneficiaries with your Secure Key
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Flexible
Make regular and one-off transfers, in France and overseas
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Convenient
Access from 'Ma Banque en Ligne' (My Online Bank), your Mobile Banking app or ATMs

International accounts
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Flexible
With Global View, you can see all your HSBC accounts worldwide(2) on the same screen
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Convenient
Accessible from 'Ma Banque en Ligne' (My Online Bank)
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Affordable
Save with preferential rates on selected services

Electronic statements
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Free
Available to HSBC customers with eligible products
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Safe
Stored securely by HSBC
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Available 24/7
Check your statements when you want
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Simple
Practical and easy to use

My notifications
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Simple
Get weekly and monthly account summaries
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Effective
Get alerts if your balance goes under your chosen amount
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Secure
Get alerts for credits and transfers above your chosen amount
(1) Excludes Internet access costs.
(2) "My International Accounts" service in your online space. For HSBC Continental Europe, the accounts eligible for "My international transfers" are deposit accounts denominated in euros.
Global View : we remind you that according to the regulations in force, individuals, associations, and companies not having the commercial form, domiciled or established for tax purposes in France, are required to declare, when declaring their income or results, all accounts opened, held, used or closed abroad as well as income related to those accounts. In addition, as soon as individuals receive income from movable property through these accounts, they must pay social security contributions and, where applicable, make a down payment of income tax. Finally, under certain conditions, the portion of the representative value of real estate assets of shares or shares in companies or organisations held in these accounts must be declared for tax purposes if the holders concerned are liable for it. In addition, under current regulations, individuals domiciled for tax purposes in France are required to declare, when filing their income tax returns, certain information relating to capitalisation contracts and investments of the same nature, and in particular life insurance contracts, taken out with organisations established outside France and, where applicable, the income generated on these contracts when they are fully or partially surrendered. In addition, the latter must also pay the social security contributions due under their contract. Finally, the surrender value of surrenderable insurance contracts and capitalisation warrants or contracts up to the fraction of their representative value of units of account composed of taxable real estate assets must be declared for tax purposes if the holders concerned are liable for it. In the event of non-compliance with these obligations, the persons concerned are exposed to tax reminders and the application of sanctions. For further details regarding your reporting and tax obligations, we recommend you consult an independent advisor.
(3) Global Transfers: up to USD 100,000 (or its equivalent) and subject to eligibility. Additional fees may be charged by French or foreign correspondents for a particular service or following a foreign exchange transaction. The exchange rate corresponds to the exchange price of the currency at the time the transaction is executed plus a variable margin depending on the amount of the transaction and the currency processed.