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Remote banking

Bank securely online, on your mobile, by phone and more.

Manage your accounts, wherever you are

Discover the easy way to access and manage your accounts, at home, at work or travelling, in France and overseas.

My Online bank

  • Free(1)

    Available to all HSBC France customers

  • Safe

    Protected by your HSBC Secure Key

  • Convenient

    Manage all your day-to-day banking

  • Affordable

    Save on selected services

  • Accessible

    Apply online for many products and services

Personnal Economy app

  • Free

    Download from the App Store, Google Play or by logging on to 'Ma Banque en Ligne' (My online bank).

  • Clear

    Keep track of your personal budget

  • Simple

    See all your accounts in one place

  • Easy

    Review your transactions by category

Mobile Banking app

  • Free

    Available to all HSBC France customers with iPhone or Android

  • Safe

    Protected by your HSBC Secure Key

  • Convenient

    Manage all your day-to-day banking

  • Handy

    Find your nearest HSBC branch or ATM

Phone banking

  • Free

    Available to all HSBC France customers

  • Secure

    Protected by your 11-digit Remote Banking ID and 5-digit secret code

  • Flexible

    Easy account management on the move

  • Available 24/7

    For all your day-to-day banking services

  • Personal

    Bank advisers available six days a week

Secure messaging

  • Free

    Available to all HSBC France customers

  • Safe

    Protected by your HSBC Secure Key

  • Available 24/7(1)

    Send and receive secure messages when you want

  • Informed

    Get alerts when you have a new message

Cash machines

  • Free

    Available to HSBC France customers with a bank card

  • Safe

    Secure access with bank card and PIN

  • Make withdrawals

    Get Euros from any ATM in the Euro area

  • Make deposits

    Pay in cash or cheques without the queues

  • Convenient

    Manage all your day-to-day banking

Online transfers

  • Free

    For HSBC France customers making transfers in France. For international transfers see rates

  • Safe

    Securely add new beneficiaries with your Secure Key

  • Flexible

    Make regular and one-off transfers, in France and overseas

  • Convenient

    Access from 'Ma Banque en Ligne' (My Online Bank), your Mobile Banking app or ATMs

International accounts(2)

  • Fee free(3)

    With Global Transfer, you can make fee-free(3) FX transfers from your HSBC France euro accounts to all your HSBC accounts

  • Flexible

    With Global View, you can see all your HSBC accounts worldwide(2) on the same screen

  • Convenient

    Accessible from 'Ma Banque en Ligne' (My Online Bank)

  • Affordable

    Save with preferential rates on selected services

Electronic statements

  • Free

    Available to HSBC France customers with eligible products  

  • Safe

    Stored securely by HSBC

  • Available 24/7

    Check your statements when you want

  • Simple

    Practical and easy to use

My notifications

  • Simple

    Get weekly and monthly account summaries

  • Effective

    Get alerts if your balance goes under your chosen amount

  • Secure

    Get alerts for credits and transfers above your chosen amount

Want to know more?

Explore how remote banking can help you with our brochure.

(1) Excludes Internet access costs.

(2) "My International Accounts" service in your online space. For HSBC France, the accounts eligible for "My international transfers" are deposit accounts denominated in euros.

Global View : We remind you that according to the regulations in force, individuals, associations, and companies not having the commercial form, domiciled or established for tax purposes in France, are required to declare, when declaring their income or results, all accounts opened, held, used or closed abroad as well as income related to those accounts. In addition, as soon as individuals receive income from movable property through these accounts, they must pay social security contributions and, where applicable, make a down payment of income tax. Finally, under certain conditions, the portion of the representative value of real estate assets of shares or shares in companies or organisations held in these accounts must be declared for tax purposes if the holders concerned are liable for it. In addition, under current regulations, individuals domiciled for tax purposes in France are required to declare, when filing their income tax returns, certain information relating to capitalisation contracts and investments of the same nature, and in particular life insurance contracts, taken out with organisations established outside France and, where applicable, the income generated on these contracts when they are fully or partially surrendered. In addition, the latter must also pay the social security contributions due under their contract. Finally, the surrender value of surrenderable insurance contracts and capitalisation warrants or contracts up to the fraction of their representative value of units of account composed of taxable real estate assets must be declared for tax purposes if the holders concerned are liable for it. In the event of non-compliance with these obligations, the persons concerned are exposed to tax reminders and the application of sanctions. For further details regarding your reporting and tax obligations, we recommend you consult an independent advisor.

(3) Global Transfers: Up to USD 100,000 (or its equivalent) and subject to eligibility. Additional fees may be charged by French or foreign correspondents for a particular service or following a foreign exchange transaction. The exchange rate corresponds to the exchange price of the currency at the time the transaction is executed plus a variable margin depending on the amount of the transaction and the currency processed.

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