Features
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A secure connection
Carry out your day-to-day transactions with Secure Key
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24 hours a day, seven days a week
Manage your accounts for free (1), at any time
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A range of products to meet your needs
Apply for HSBC Continental Europe products including savings, credit cards and insurance
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Wealth management
Access your investment portfolio and your life insurance policy
Log into your account
Do your day to day banking online, 24 hours a day, 365 days a year.
Manage your accounts online
Connect to HSBC Online Bank
With your Secure Key
- Enter your user ID
- Answer your security question
- Generate a unique code on your Digital or Physicial Secure Key
Manage your accounts online
See all your accounts and products in one place
- current accounts
- outstanding card balances
- life insurance
- investment portfolio
- mortgage, loan and credit card balances
See your statements for the past three months:
- current accounts and savings
- deferred debit card transactions
You can also:
- view your e-statements and documents
- order a cheque book
- report a lost or stolen card and order a replacement
- view and manage the accounts on which you have power of attorney
- print your bank details
- make a one off payment in France or abroad
- set up a transfers in France
- view your transfer history
- delete or amend a pending or one-off payment in France
- manage your beneficiaries in France or abroad
- view and edit your personal and financial data
- register for products and services
Manage your Life Insurance and investment portfolio
From your secure online account you can:
- manage your investment portfolio with HSBC Invest in Saving & Investing > Stock Market and mutual fund
- access and manage your life insurance policies on your account summary by clicking on your insurance contract
Manage your HSBC Group accounts with My International Accounts
My International Account services:
If you are an HSBC Premier or Jade customer and you have accounts in different countries you can register in My Online Banking in Global View / Global Transfer.
You can:
- view your HSBC accounts held in different countries on one page
- display the countries of your choice
- securely access the online banking space of these countries without an access code
- set up one-off, or recurring payments - now or in the future - between your accounts
- get the best exchange rates
- check your transfer history
- view and modify your scheduled transfers
You can transfer between these countries and regions in Global View / Global Transfer:
Australia, UAE, Pakistan, Bahrain, Egypt, Jersey (Offshore), Paraguay, Bermuda, United States, Jordan, Philippines, Brazil, France, Lebanon, Qatar, Brunei, Greece, Malaysia, United Kingdom, Canada, Hong Kong SAR / Macau SAR, Malta, Singapore, China, Cayman Islands, Mexico, Sri Lanka, India, New Zealand, Taiwan, Indonesia, Oman, Vietnam.
However, you can't currently transfer between:
Colombia, South Korea, Japan
Online applications
From your online banking, apply for lots of products online with just a few taps, in the ‘HSBC Products’ section > ‘Accounts and cards’, ‘Borrowing’, ‘Saving and investing’, ‘Insurance’.

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Free remote banking
Enjoy free access to our internet, mobile and phone* banking services
Any questions?
Call us for help with online banking
*Dial +33810246810 within France (service €0.09 per call + call price) and for service outside France (cost varies by operator).