Features
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A secure connection
Carry out your day-to-day transactions with Secure Key
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24 hours a day, seven days a week
Manage your accounts for free (1), at any time
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A range of products to meet your needs
Apply for HSBC Continental Europe products including savings, credit cards and insurance
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Wealth management
Access your investment portfolio and your life insurance policy
Log into your account
Do your day to day banking online, 24 hours a day, 365 days a year.
Manage your accounts online
Connect to HSBC Online Bank
With your Secure Key
- Enter your user ID
- Answer your security question
- Generate a unique code on your Digital or Physicial Secure Key
Manage your accounts online
See all your accounts and products in one place
- current accounts
- outstanding card balances
- life insurance
- investment portfolio
- mortgage, loan and credit card balances
See your statements for the past three months:
- current accounts and savings
- deferred debit card transactions
You can also:
- view your e-statements and documents
- order a cheque book
- report a lost or stolen card and order a replacement
- view and manage the accounts on which you have power of attorney
- print your bank details
- make a one off payment in France or abroad
- set up a transfers in France
- view your transfer history
- delete or amend a pending or one-off payment in France
- manage your beneficiaries in France or abroad
- view and edit your personal and financial data
- register for products and services
Manage your Life Insurance and investment portfolio
From your secure online account you can:
- manage your investment portfolio with HSBC Invest in Saving & Investing > Stock Market and mutual fund
- access and manage your life insurance policies on your account summary by clicking on your insurance contract
Manage your HSBC Group accounts with My International Accounts
My International Account services:
If you are an HSBC Premier or Jade customer and you have accounts in different countries you can register in My Online Banking in Global View / Global Transfer.
You can:
- view your HSBC accounts held in different countries on one page
- display the countries of your choice
- securely access the online banking space of these countries without an access code
- set up one-off, or recurring payments - now or in the future - between your accounts
- get the best exchange rates
- check your transfer history
- view and modify your scheduled transfers
You can transfer between these countries and regions in Global View / Global Transfer:
Australia, UAE, Pakistan, Bahrain, Egypt, Jersey (Offshore), Paraguay, Bermuda, United States, Jordan, Philippines, Brazil, France, Lebanon, Qatar, Brunei, Greece, Malaysia, United Kingdom, Canada, Hong Kong SAR / Macau SAR, Malta, Singapore, China, Cayman Islands, Mexico, Sri Lanka, India, New Zealand, Taiwan, Indonesia, Oman, Vietnam.
However, you can't currently transfer between:
Colombia, South Korea, Japan
Online applications
From your online banking, apply for lots of products online with just a few taps, in the ‘HSBC Products’ section > ‘Accounts and cards’, ‘Borrowing’, ‘Saving and investing’, ‘Insurance’.
Get free protection against online banking fraud with Trusteer Rapport
Apply now
Free remote banking
Enjoy free access to our internet, mobile and phone* banking services
Any questions?
Call us for help with online banking
*Dial +33810246810 within France (service €0.09 per call + call price) and for service outside France (cost varies by operator).
