Top of main content

Everyday Use

Day-to-day use
Secure Key, high level protection
The answers to your questions organized into three sections:
  • How to connect with Secure Key
  • Generating a transaction code
  • Add a beneficiary

Connect with Secure Key

If you have Secure Key Mobile

From the HSBC mobile application

Stage 1

Login with your PIN code

Step 2

Connection with Touch ID / Fingerprint

Step 3

Connection with Face ID

From the hsbc.fr website

Stage 1

From the hsbc.fr website, click on the "Login" button

Step 2

Enter your ID and then your answer to your memorable question

Step 3

Login to your application

Step 4

Enter your confidential code

Step 5

A single-use code appears

Step 6

Enter this single-use code

If you have the Secure Key Box

From the HSBC mobile application

Stage 1

Tap on the "Connect with Secure Key" button

Step 2

Enter the answer to your memorable question

Step 3

Press the green button for two seconds

Step 4

Enter your PIN code

Step 5

As soon as "HSBC" appears on the screen, press the green button

Step 6

Enter the single-use code

From the hsbc.fr website

Stage 1

From the hsbc.fr website, click on the "Login" button

Step 2

Enter your username and then your answer to the memorable question

Step 3

Press the green button for 2 seconds

Step 4

Enter your PIN code

Step 5

As soon as "HSBC" appears on the screen, press the green button

Step 6

Enter the single-use code 

Generate a transaction code

If you have Secure Key Mobile

Stage 1

Tap "Generate a one-time use code"

Step 2

Tap "Transaction code"

Step 3

Enter the last 6 digits of the account number to be registered, and then your PIN

Step 4

A single-use code will appear

If you have the Secure Key Box

Stage 1

Press the green button for 2 seconds

Step 2

Enter your PIN code

Step 3

As soon as "HSBC" appears on the screen, press the yellow button

Step 4

Enter the last 6 digits of the account number to be registered

Step 5

Press the yellow button to display a single- use code

Add a beneficiary

From the mobile application

From the HSBC Application Menu :

  1. Tap "Transfers
  2. Tap "Manage my beneficiaries
  3. Tap "Add a beneficiary"
  4. Enter your beneficiary's information
  5. Enter your confidential code to confirm the addition of your beneficiary

From the hsbc.fr website

From the HSBC Application Menu :

  1. Click on "Transfers"
  2. Click on "Manage my beneficiaries"
  3. Click "Add a beneficiary"
  4. Enter your beneficiary's information 
We're here to help you find the answers and while you're at it, tell us how we could do better.