Secure Key, high level protection
The answers to your questions organized into three sections:
-
How to connect with Secure Key
-
Generating a transaction code
-
Add a beneficiary
Connect with Secure Key
If you have Secure Key Mobile
From the HSBC mobile application
Stage 1
Login with your PIN code
Step 2
Connection with Touch ID / Fingerprint
Step 3
Connection with Face ID
From the hsbc.fr website
Stage 1
From the hsbc.fr website, click on the "Login" button
Step 2
Enter your ID and then your answer to your memorable question
Step 3
Login to your application
Step 4
Enter your confidential code
Step 5
A single-use code appears
Step 6
Enter this single-use code
If you have the Secure Key Box
From the HSBC mobile application
Stage 1
Tap on the "Connect with Secure Key" button
Step 2
Enter the answer to your memorable question
Step 3
Press the green button for two seconds
Step 4
Enter your PIN code
Step 5
As soon as "HSBC" appears on the screen, press the green button
Step 6
Enter the single-use code
From the hsbc.fr website
Stage 1
From the hsbc.fr website, click on the "Login" button
Step 2
Enter your username and then your answer to the memorable question
Step 3
Press the green button for 2 seconds
Step 4
Enter your PIN code
Step 5
As soon as "HSBC" appears on the screen, press the green button
Step 6
Enter the single-use code
Generate a transaction code
If you have Secure Key Mobile
Stage 1
Tap "Generate a one-time use code"
Step 2
Tap "Transaction code"
Step 3
Enter the last 6 digits of the account number to be registered, and then your PIN
Step 4
A single-use code will appear
If you have the Secure Key Box
Stage 1
Press the green button for 2 seconds
Step 2
Enter your PIN code
Step 3
As soon as "HSBC" appears on the screen, press the yellow button
Step 4
Enter the last 6 digits of the account number to be registered
Step 5
Press the yellow button to display a single- use code
Add a beneficiary
From the mobile application
From the HSBC Application Menu :
- Tap "Transfers
- Tap "Manage my beneficiaries
- Tap "Add a beneficiary"
- Enter your beneficiary's information
- Enter your confidential code to confirm the addition of your beneficiary
From the hsbc.fr website
From the HSBC Application Menu :
- Click on "Transfers"
- Click on "Manage my beneficiaries"
- Click "Add a beneficiary"
- Enter your beneficiary's information
