Secure Key, high level protection
Answers to your questions organized in three sections
  • Connect with Secure Key
  • Generate a transaction code
  • Add a beneficiary

Login with Secure Key

If you have Mobile Secure Key

From the HSBC Mobile application

Step 1

Login with your confidential code

Step 2

Login with Touch ID / Fingerprint

Step 3

Login with Face ID

From hsbc.fr site

Step 1

On the hsbc.fr website, Click on the « Login » button

Step 2

Fill in your identifier in then your answer to the security question

Step 3

Login on your mobile app

Step 4

Fill in your confidential code

Step 5

An unique code appears

Step 6

Fill in the unique code

If you have the Secure Key Mobile

From the HSBC Mobile application

Step 1

Click on the secure key login button

Step 2

Fill in the answer to your security question

Step 3

Press the green button for 2 seconds

Step 4

Enter your PIN code

Step 5

Once « HSBC » appears on the screen, press the green button

Step 6

Fill in the unique code from the secure key device into your mobile

From hsbc.fr site

Step 1

On the hsbc.fr website, click on the « Login » button

Step 2

Fill in your identifier in then your answer to the security question

Step 3

Press the green button for 2 seconds

Step 4

Enter your PIN code

Step 5

Once « HSBC » appears on the screen, press the green button

Step 6

Fill in the unique code

Generate a single-use code

If you have the Mobile Secure Key

Step 1

Click on « generate a single-use code » 

Step 2

Click on « transaction code »

Step 3

Fill in the last 6 figures of the account number to be recorded then your personal identification code.

Step 4

A unique code will appear.

If you have the Physical Secure Key

Step 1

Press the green button for 2 seconds

Step 2

Enter your PIN code

Step 3

Once « HSBC » appears on the screen, press the yellow button

Step 4

Fill in the last six figures of the account number to be recorded

Step 5

Push the yellow button to show the unique code

Add a beneficiary

From the Mobile application

From the HSBC Application Menu :

  1. Click on "transfers"
  2. Click on "manage my beneficiaries"
  3. Click on "add a beneficiary"
  4. Fill in beneficiary information
  5. Fill in your confidential code to validate beneficiary

From hsbc.fr site

From the HSBC Application Menu :

  1. Click on "transfers"
  2. Click on "manage my beneficiaries"
  3. Click on "add a beneficiary"
  4. Fill in beneficiary information