In case of loss or theft
Monday to Friday 8:00 am to 10:00 pm/Saturday 9:00 am to 5:00 pm
How can we help you?
Contact us via social media
We will answer all your questions about products, services and account management.
Identify the closest branches to you.
Your accounts with HSBC
Consult my messages
HSBC guides you in all your steps and projects. Find us in your secure messaging.
Book an appointment
Your adviser will meet you at the branch to open your account. Choose the time slot that suits you best.
Become a customer
It only takes a couple of minutes to fill out a form and open your personal account online.
Customer feedback and mediation
HSBC France puts at your disposal all the know how and expertise of our group. In spite of our desire to guarantee you an optimal service quality, it may happen that it does not meet your expectations.
All personal data is collected, processed and stored in accordance with the Personal Data Protection Charter which can be consulted at the following address: https://www.hsbc.fr/protection-des-donneesand available on request from any HSBC agency in France. We would also like to remind you that, in accordance with the applicable regulations, any consumer has the possibility to register for free on the Do-Not-Call List:www.bloctel.gouv.fr. It is forbidden for a professional to telephone a consumer listed on this list, except in the case of contractual relations.
Telephone calls received or issued by HSBC France may be subject to registration for quality or training purposes or to be kept for evidentiary purposes.