In case of loss or theft

Individuals

Call +33 800 970 188 from abroad.

Professionals

Call +33 800 970 179 from abroad.

Live Chat

Monday to Friday 8:00 am to 10:00 pm/Saturday 9:00 am to 5:00 pm
How can we help you?

Contact us via social media

We will answer all your questions about products, services and account management.

Call us

Our advisers will answer your questions

Monday to Friday, 8:00 am to 10:00 pm
Saturday from 9:00 am to 5:30 pm

Dial + 33 810 246 810 from abroad.

Your accounts with HSBC

Consult my messages

HSBC guides you in all your steps and projects. Find us in your secure messaging.

Book an appointment

Your adviser will meet you at the branch to open your account. Choose the time slot that suits you best.

Become a customer 

It only takes a couple of minutes to fill out a form and open your personal account online.

Customer feedback and mediation

HSBC France puts at your disposal all the know how and expertise of our group. In spite of our desire to guarantee you an optimal service quality, it may happen that it does not meet your expectations.

All personal data is collected, processed and stored in accordance with the Personal Data Protection Charter which can be consulted at the following address: https://www.hsbc.fr/protection-des-donneesand available on request from any HSBC agency in France. We would also like to remind you that, in accordance with the applicable regulations, any consumer has the possibility to register for free on the Do-Not-Call List:www.bloctel.gouv.fr. It is forbidden for a professional to telephone a consumer listed on this list, except in the case of contractual relations.


Telephone calls received or issued by HSBC France may be subject to registration for quality or training purposes or to be kept for evidentiary purposes.