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Report a fraud

Call us if you suspect fraud

HSBC Customer Service

(1) Call +33 810 246 810 from outside France

HSBC Premier Customer Service

(2) Call +33 810 171 717 from outside France

HSBC Business services

(3) Call +33 810 838 485 from outside France

You can also report card fraud to the police or national gendarmerie online.

Report a card fraud

Report your bank card lost or stolen.

HSBC Customer Service

(1) Call +33 810 246 810 from outside France

HSBC Premier Customer Service

(2) Call +33 810 171 717 from outside France

HSBC Business services

(3) Call +33 810 838 485 from outside France

You can also report your lost or stolen cards and block them online.

Alternatively, use the national Bank Card Reporting Number.

Call +33 892 705 705 (€0.34 per minute), 24 hours a day, 7 days a week.

Call +33 442 605 303 from outside France

Cancel a cheque

Call the National Centre for Lost or Stolen Cheques on +33 892 683 208 (0.34 € per minute), 24 hours a day, 7 days a week.

We're here to help you find the answers and while you're at it, tell us how we could do better.