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Call +33 800 970 179 from abroad.


Call +33 800 970 188 from abroad.

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Dial + 33 810 246 810 from abroad.

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Customer feedback and mediation

HSBC France puts at your disposal all the know how and expertise of our group. In spite of our desire to guarantee you an optimal service quality, it may happen that it does not meet your expectations.

All personal data is collected, processed and stored in accordance with the Personal Data Protection Charter which can be consulted at the following address: available on request from any HSBC agency in France. We would also like to remind you that, in accordance with the applicable regulations, any consumer has the possibility to register for free on the Do-Not-Call It is forbidden for a professional to telephone a consumer listed on this list, except in the case of contractual relations.

Telephone calls received or issued by HSBC France may be subject to registration for quality or training purposes or to be kept for evidentiary purposes.